Last Updated: Dec 2024

Information We Collect

We collect the following types of information:

1. Personal Information:

   • Name, email address, phone number, and other contact details.

   • Billing and payment information for our products and services.

2. Non-Personal Information:

   • IP address, browser type, and operating system.

   • Data about your usage of our website (e.g., pages visited, time spent).

3. Voluntary Information:

   • Feedback, surveys, and inquiries submitted by you.

4. Third-Party Information:

   • Information provided by third-party integrations or services you use in conjunction with B9zero.

How We Use Your Information

We use the information collected for the following purposes:

• To provide, improve, and personalize our services and products.

• To process transactions and send service-related communications.

• To enhance user experience through analytics and research.

• To send promotional and marketing messages (with your consent).

• To comply with legal obligations and resolve disputes.

Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Trusted third parties who assist us in providing services (e.g., payment processors, hosting providers).

• Legal Authorities: When required by law or to protect our legal rights.

• Business Transfers: In the event of a merger, acquisition, or sale of assets.

Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy or to comply with legal obligations. Upon request, we will delete your personal data unless retention is required by law.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance website functionality and user experience.

• Analyze site traffic and user behavior.

• Deliver targeted advertisements (if applicable).

You can manage your cookie preferences through your browser settings.

Your Rights

You have the following rights regarding your personal data:

• Access, update, or delete your personal information.

• Opt-out of marketing communications.

• Request a copy of your data in a portable format.

• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at contact@b9zero.com.

Security Measures

We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website and services may include links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies before sharing your information.

Updates to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page regularly.

Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

• Email: contact@b9zero.com

• Phone: +880 153-397-0008

Mailing Address: B9zero, 9201 Khulna, Bangladesh